Privacy Policy

Last updated: January 29, 2025

1. Introduction

CurlShell Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

  • Name and contact information (email address, phone number)
  • Business name and address
  • Payment and billing information
  • Project requirements and specifications
  • Communication records between you and our team

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website or source
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

  • Providing and improving our services
  • Communicating with you about projects and inquiries
  • Processing payments and managing accounts
  • Sending project updates and important notices
  • Marketing communications (with your consent)
  • Analyzing website usage to improve user experience
  • Complying with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in our operations (hosting, payment processing, analytics).
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly authorize us to share information.

5. Data Security

We implement appropriate security measures to protect your information, including:

  • Secure SSL encryption for data transmission
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure storage of sensitive information

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality
  • Provide relevant content and advertisements

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Third-party services we may use include:

  • Google Analytics for website analytics
  • Payment gateways for transaction processing
  • Email service providers for communications

8. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information (subject to legal requirements).
  • Opt-out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request your data in a portable format.

To exercise these rights, please contact us using the information provided below.

9. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill our contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements

Project-related data is typically retained for a minimum of 3 years after project completion for reference and support purposes.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe.